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Cancellations, Substitutions, Downgrades & Upgrades
If you need to cancel your conference registration, you may do so for a full refund, less a $150.00 service charge until Monday, August 4, 2008. Attendees who register prior to or after the deadline date, who do not cancel in writing by the deadline date are liable for the pass cost and will be charged for the full registration fee. Sorry, no refunds are available for no-shows. If you are unable to attend the event, we recommend that you send a substitution in your place. Please fax your cancellation or substitution request to (415) 947-6020, or mail your request to:
Austin GDC Registration Department
UBM LLC
600 Harrison Street, 6th Floor
San Francisco, CA 94107
Written requests for a downgraded pass must be received no later than Monday, August 4, 2008 for a full refund on the difference of registration fees between the value of the original and downgraded pass. Sorry, requests received after Monday, August 4, 2008 cannot be accommodated. Upgrade pass requests must be submitted in writing and faxed to (415) 947-6020 along with payment information for the difference in value.
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If you need to cancel your conference registration, you may do so for a full refund, less a $150.00 service charge until Monday, August 4, 2008. Attendees who register prior to or after the deadline date, who do not cancel in writing by the deadline date are liable for the pass cost and will be charged for the full registration fee. Sorry, no refunds are available for no-shows. If you are unable to attend the event, we recommend that you send a substitution in your place. Please fax your cancellation or substitution request to (415) 947-6020, or mail your request to:
Austin GDC Registration Department
UBM LLC
600 Harrison Street, 6th Floor
San Francisco, CA 94107
Written requests for a downgraded pass must be received no later than Monday, August 4, 2008 for a full refund on the difference of registration fees between the value of the original and downgraded pass. Sorry, requests received after Monday, August 4, 2008 cannot be accommodated. Upgrade pass requests must be submitted in writing and faxed to (415) 947-6020 along with payment information for the difference in value.
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Important Payment By Check Information
If you selected payment by check, please be aware that all check payments must be received by the Registration Department no later than Friday, August 29, 2008 in order to apply the payment to your registration. If you are unable to meet this deadline, please pay by credit card by accessing your registration as a returning user and follow the prompts to pay with a credit card. Thank you.
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Program Changes
UBM producers of the Austin GDC 2008 reserve the right to make changes in the programs and speakers, or to cancel sessions if enrollment criteria are not met, or when conditions beyond its control prevail. All sessions, excluding Tutorials, are filled on a first-come, first-seated basis. Arrive early to ensure a seat! Recording devices and cameras, still or video, are prohibited.
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Registration Hours:
Monday, September 15 - 7:00am-6:00pm
Tuesday, September 16 - 8:00am-6:00pm
Wednesday, September 17 - 8:00am-3:00pm
FastTrack E-mail
On Sept. 12, 2008 a FastTrack e-mail will be sent to all attendees who are confirmed as registered by Sept. 11, 2008. All those who wish to register after this date must register on-site at the conference.
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On Sept. 12, 2008 a FastTrack e-mail will be sent to all attendees who are confirmed as registered by Sept. 11, 2008. All those who wish to register after this date must register on-site at the conference.
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Request for Taxpayer ID Number
Please fax your W-9 requests to Registration Customer Service at (415) 947-6011. The Federal Tax ID number for the Austin Game Developers Conference 2007 is 11-2240940.
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Hotel Reservations
If you have not yet made hotel arrangements, we urge you to do so immediately. For hotel reservations, please refer to the Travel page.
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- Catalog Change of Address. If you're moving, or if your conference brochure is addressed incorrectly, please fax your corrections to (415) 947-6090, Attn: Austin GDC List Correction or make corrections on your mailing address and mail it to us at:
Austin GDC Marketing Dept - List Correction
600 Harrison Street, 6th Floor
San Francisco, CA 94107
- Duplicate Catalogs & Removal from Mailing List. If you're receiving duplicate copies of our conference brochure, please enclose the address area from each duplicate conference catalog you'd like to be removed from and mail or fax to the above address. To be removed from the mailing list, please fax or mail your address area from your catalog with instructions to be removed from the mailing list.
Children At The Show
Due to safety concerns, no one under the age of 18 (including infants in strollers) will be permitted on the show floor at any time during the Austin Game Developers Conference.
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Americans with Disabilities Act:
If you require special assistance, auxiliary aids, interpreters or other reasonable accommodations while at the conference, please contact Kara Foley at least two weeks prior to the event date.
If you require special assistance, auxiliary aids, interpreters or other reasonable accommodations while at the conference, please contact Kara Foley at least two weeks prior to the event date.
Questions & Changes
If you have any questions about the conference program, please contact the CMP Events Registration Department at (415) 947-6135 Monday - Friday, 9:00 am - 4:00 pm PT. We will make every attempt to answer your questions or forward your request to the appropriate group. All requests for changes to a registration must be faxed in to (415) 947-6011, or you may mail your request to the above address.
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